Qualifications
BE Civil Engineering with at least 8 – 10 years experience, out of which 3 -4 years as Planning Engineer in Civil building construction domain.
Thorough knowledge of planning and monitoring projects using Primavera / Sure Track in large high rise building construction projects.
Should be able to prepare and update baseline, master programs, cash flow charts.
Qualifications
BE Mech. or Electrical Engineering, with at least 8 – 10 years experience, out of which 3 -4 years as Planning Engineer in MEP domain.
Thorough knowledge of planning and monitoring projects using Primavera / Sure Track in large electro – mechanical projects.
Should be able to prepare and update baseline, master programs, cash flow charts.
Responsibilities
An excellent salesperson with good product knowledge; promote, monitor, follow-up and update records on all enquiries received for the division.
Maintain good relationships with customers and achieve sales targets consistently.
Qualifications
A University degree with good knowledge of products and excellent sales skills.
Arab nationals preferred.
Responsibilities
Direct business development, marketing functions to achieve revenue and performance targets for a fluid and power generation systems provider. Minimum 15 years of experience in engineering, construction, water & waste water or power industry.
Candidates from FMCG, pharmaceutical or automobile with strong business acumen will also be considered.
Arabic speaking candidates preferred.
Qualifications
Bachelor in Engineering (Electrical or Mechanical)
Responsibilities
Our Client – A leader in interior fit-outs, flooring and allied building materials is seeking a competent and experienced Divisional Manager for one of their LOB.
The ideal candidate will have excellent product knowledge; possess good interpersonal skills to liaise within different departments, maintain relationships with customers and drive & train the sales team to achieve their targets.
Be updated with project status & sales forecast reports.
Qualifications
A University degree with good knowledge of products and excellent sales skills.
Arab nationals preferred.
Responsibilities
Your role will primarily be to sell projects by proposing a total project solution for our client’s in the Middle East.
You built close relations and data base with key regional end users, consultants, decision makers from the building industry, contractors, government, and engineer offices.
Through your knowledge of local customers and after an accurate analysis, you develop tailor-made perimeter solutions based on a total approach, together with a project team based in Europe.
You propose, develop, implement and monitor sales objectives for the Gulf region.
Qualifications
3 to 5 years experience in a commercial/technical job with key accounts.
Proven to be a professional in sales, good negotiator and capable of achieving good business results.
Must have an engineering degree or diploma
Responsibilities
Assists with facilitation of effective employee recruitment and selection, responding to applicants as directed and appropriate; scheduling applicants for interviews as directed; performing background and reference checks on applicants being considered for hire.
Assists with facilitation of effective employee orientation and training by preparing orientation and training materials
Oversees management of payroll functions under supervisor’s direction by processing regular payroll in a timely manner, including the following tasks: entering new employees, deleting terminated employees or making employee changes as directed and appropriate; collecting payroll punches; creating and distributing reports to
Supervisors for the purposes of payroll processing and performance management making corrections to payroll punches.
Oversees management of benefits functions under supervisor’s direction by assisting with employee enrollment and dis-enrollment in company sponsored and provided benefit and benefit continuation plans during open enrollment, new employee orientation or during changes in family or employment status; communicating with vendors to ensure timely enrollment and dis-enrollment as appropriate; verifying and processing related invoices for payment as directed and appropriate; maintaining related benefits files and databases.
Qualifications
Graduate with experience in similar field and HR Qualifications is preferred.
Job Purpose
Manage the Dispute Resolution & Reconciliation function within the Settlements & Chargeback’s Unit in Card Centre and ensure that all reconciliation / cardholder disputes / chargeback’s / compliance / arbitration and copy request related operations in the unit are carried out with maximum efficiency & control in order to safeguard the financial interests of the Card business and deliver quality service to both internal and external customers in accordance with agreed service standards.
Main Responsibilities and Accountabilities
Manage day to day operations in Reconciliation & Chargeback Unit involving copy requests, cardholder disputes, interchange rejects, chargeback, fraud reporting, compliance / arbitration case filing, temporary credits, chargeback related accounting entries, representments, TC-40 & SAFE reporting, updating Operations Risk Database, Fee collection of invalid special interchange debits, daily checking of EOD reports, reconciling the daily control accounts, reconciling the sundry / suspense accounts, passing of reconciliation entries, liaison with IT / branches / Visa / MasterCard / re-payments service providers on outstanding or invalid items whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards.
Ensure the financial & accounting integrity of Card Centre related all GL accounts and a perfect match between the Credit Card related control / suspense / sundry accounts in the Bank’s GL with the Card Systems at all times
Exercise judgment in interpreting Visa / MasterCard Operating Regulations in detecting possible fraudulent transactions or while processing chargeback’s / copy requests / representments / arbitration / compliance to resolve customer disputes on any unauthorized or fraudulent transactions and protect the bank’s interest by minimizing transactional / fraud losses, and maximizing chargeback recoveries.
Recommend changes to the Operations Process Manual for Reconciliation & Chargeback’s related processes and ensure that these processes conform to the Bank’s standard of quality and operational efficiency and include effective internal controls to manage operational risks and stand the test of audit.
Ensure that efficient and quality services are provided to both internal and external customers that meet or exceed agreed service standards while responding to all enquiries on cardholder disputes received whether by phone or in person or through written correspondence, and channel feedback into process improvements.
Ensure that the unit’s KCC is updated in the system in a timely manner.
Recommend temporary credits as an interim measure to resolve customer disputes till it is finally resolved.
Continuously review, recommend and implement improvements / enhancements to operational procedures, workflow and card related systems on chargeback’s & reconciliation.
Keep Manager, Settlements & Chargeback’s advised of incidents to be updated into Bank’s Operations Risk Database on all potential and confirmed fraud / risk cases.
Liaise closely with Visa / MasterCard and other member banks on all cardholder disputes / fraudulent transactions / unauthorised interchange debit related issues and ensure that the transactions losses are minimised.
Review the Interchange Exceptional Transactions report on a daily basis and take appropriate measure to ensure that transactional losses are minimized.
Ensure that all outstanding items arising out of the reconciliation are rectified and rectification entries are passed as per the established procedures and within the agreed service standards.
Ensure that a copy of the agreed list of reconciled accounts is forwarded to Head of Finance as per the established procedures.
Review and reconciliation of Visa / MasterCard International fees and ensure that all fees, charges and other incomes earned on interchange transactions are properly debited / credited by Visa / MasterCard International.
Maximize profitability by ensuring that the operations are carried out with the maximum efficiency, security and controls.
Ensure effective complaint management and handle customer complaints and enquiries when escalated and channel feedback into process improvements.
Continuously review staff requirement / procedures in coordination with Manager, Settlements & Chargeback’s, to ensure that the Unit is always geared to deliver any significant impact on volumes.
Constantly monitor the performance of reporting staff and counsel, mentor, motivate, guide and train them to ensure that performance is optimised through a high level of staff morale/initiative/development.
Ensure effective complaint management and handle customer complaints and enquiries when escalated and channel feedback into process improvements.
Occasional Responsibilities and Accountabilities
Keep Manager, Settlements & Chargeback’s advised of material operational / process weakness and non-compliance with controls in chargeback’s / copy requests.
Work closely with Manager, Settlements & Chargeback’s during implementation of the card system enhancements / upgrades / compliance releases on chargeback’s / settlements by developing Test Scripts, conducting User Acceptance Testing, and certification with Visa / MasterCard International if required.
Act as one of the joint custodian for Card Centre chubs
Identify possible technology solutions for problems on chargeback’s / copy requests and recommend system developments and enhancements relating to the processes.
Represent the Bank in UAE Fraud Forum and migrate the best practises & share relevant information with FIF members.
Handle any other additional / temporary responsibilities as assigned by Manager, Settlements & Chargeback’s
Generate MIS on chargeback’s / frauds / MC & Visa fees as required by the business.
Act as one of the joint custodian for Card Centre chubbs.
Act as one of the Signatory for signing Managers Cheques for BT / CCC.
Qualifications
At least 4 years experience in Card Operations with at least 3 years experience in managing Chargeback Operations with a thorough knowledge of Visa / MasterCard regulations on Chargeback’s / Arbitrations / Settlement Processing.
Responsibilities
Complete collection and recovery procedure in retail banking
Negotiate appropriate payment and / or settlement arrangement with customers
Studying and assessing cases and determining the appropriate course of action for each individual case.
Coordinating with the legal department regarding the action taken in each individual case and updating the progress of each case.
Preparing police cases and provisional attachment
Having a field visit for companies or consumers whenever it’s necessary.
Coordinating with after sales services operation on daily basis.
Meeting customers in collection department and solving their issues (account block ,end of service, police case release)
Loan Scoring and Loan Analysing
Customer Service
Compliance and Follow-ups
Fraud and Security
Black listing / Preparation of Warning bulletin
Preparing Voucher for hold & debit to cover the dues manual
Taking care of the post-dated cheque & security cheque
Managed a team of collectors
Liaison with branches and interbank
Qualifications
Three (3) years minimum banking and collections experience
Abu Dhabi experience is a must
Arab National only
Responsibilities
Provide support and administration of IT infrastructure, server configuration, disaster recovery and data backup.
Provision of IT business application i.e. identify customer requirement, evaluate applications and implement systems.
IT supports operations – Help desk.
Implement adequate security tools and Network system.
Set related policies and procedures.
Qualifications
Graduate in computer engineering or equivalent with minimum 8 years experience.
Some experience preferably in Real Estate Development Company.
Qualifications
The ideal candidate will have a M Arch or MSc (Arch) with minimum 15 years experience in an architectural or multi-disciplinary practice with proven experience directly related to the duties and responsibilities speciifed above and expert level competencies in at least one architectural specialization.
Applicants must be CAD conversant (AutoCad).
Qualifications
The ideal candidate will have a master’s degree in Engineering or Science in Project Management or Construction Management.
The successful candidate will be reponsible to prepare and maintain project design time and financial control systems; issue reports to Directors and Managers to facilitate project planning and Corporate decision making.
Candidates with Project Management Professional (PMP) will be preferred.
Responsibilities
To manage the inventory and net margins of the department by ensuring ideal overall stock covers, balanced stock mix between ABC and controlled markdowns and suggest order quantity to buyers for smooth inventory flow.
Forecast sales of core lines based on historical sales, new stores, trends and place reorders accordingly.
Forecast and place orders for New Launches and work on Initial Allocation / Model Stock.
Compare Planned Sales versus Actual sales and take necessary corrective steps.
Monitor and Analyze Best Sellers/ Worst Sellers and New Launches.
Maintain stock health.
Ensure required stock level for best selling items in both warehouse and store.
Reduce slow moving item, obsolete stocks.
Minimize OOS situations.
Ensure overall stock cover at ideal level.
Be informed on Orders / Delivery and other product related issues. (delays, quality etc.)
Regular analysis of the brand on various aspects and reports for the business.
Support Buying Team with Range and Category Planning.
Suggest items for Revamp / Discontinuation
Interaction with Branch Merchandisers and Warehouse. (on allocation status, revising model stocks etc.)
Joint visits to the stores with buyers, Branch Merchandise and Retail team on regular basis.
Qualifications
High School Certificate.
MS Office competent.
Retail Merchandise Planning experience at least 1 year.
Responsibilities
An excellent salesperson with good product knowledge; promote, monitor, follow-up and update records on all enquiries received for the division; maintain good relationships with customers and achieve sales targets consistently.
Qualifications
A University degree with good knowledge of products and excellent sales skills.
Arab nationals preferred.
Responsibilities
Our Client – A leader in interior fit-outs, flooring and allied building materials is seeking a competent and experienced Divisional Manager for one of their LOB.
The ideal candidate will have excellent product knowledge; possess good interpersonal skills to liaise within different departments, maintain relationships with customers and drive & train the sales team to achieve their targets; be updated with project status & sales forecast reports.
Qualifications
A University degree with good knowledge of products and excellent sales skills.
Arab nationals preferred.
Qualifications
The ideal candidate will have 15 years or more of electro-mechanical experience including at least 5-10 years focused experience on interiors of palace or similar large luxury interior projects.
Middle Eastern experience is a must.
Candidates must have a Bachelor’s degree in engineering (Electrical or Mechanical).
Qualifications
The ideal candidate will have a B,Sc/B.Eng in Mechanical/Environmental/Building Services Engineering with experience in designing and coordinating engineering systems and integrating them into the project to achieve their intended purpose seamlesly.
Middle East experience will be advantageous.
Responsibilities
Implement archiving policies, system, procedure and controls for the
operations department and review these periodically to ensure continuing relevance and compliance.
Review housekeeping methods and ensure proper controls and due diligence in terms of document flow.
Record file flow movements between various functionalities and departments through the use of catalogues and log reports.
Ensure timely reports on count of files and other important documentation in the safe / custody.
Prepare and edit textual descriptions and other explanatory material for the inventories or lists of the office files.
Identify which archived documents to be shredded, archived and entered onto electronic databases.
Assist in establishing preliminary physical control of newly archived records.
Perform clerical functions incidental to office activities.
Provide full administration support for operation units.
Handle the all the stationary requests for all operation units
Qualifications
Graduate with at least 2 – 3 years of experience in the same field.
Responsibilities
Sat job objectives and perform timely review to measure performance and identify staff development and training needs.
Responsible for acquisition, quality, attrition & risk.
Monitors market & provide feedback for business opportunities / competition.
Builds, establishes and manages relationship with all key customers & employers.
Monitors and measures daily productivity of sales staff, identify areas of improvement for all team members, monitors any compliance issues and aims to consistently increase the quality of loan cases and maintained service levels, addresses and tackles related issues with the team members as well as with the Immediate Manager.
Develop and implement strategies to achieve the targeted level of volumes and revenues & plane budget to achieve the agreed business objectives.
Set targets and goals for the teams and monitor their achievements to ensure that targets and goals for the assigned business are met.
Approve or recommend products/service and associated waivers to ensure timely delivery of customer service.
Develop new markets and customers to enhance sales and market share.
Manage and develop the team and individual staff through on-job-training and coaching to ensure required levels of competence, productivity and staff motivation.
Manage control system for the business unit to ensure compliance/control & reports/return submission.
Qualifications
Graduate with a relevant experience in the same field.
Currently working as a Branch Manager or Assistant Branch Manager
Responsibilities
The key focus of these positions is to generate and deliver new business across the various sectors of the Middle East market.
Qualifications
Ideally you are a proven recruiter with relevant industry experience.
You should have already, or be able to develop strong relationships with our MNC and local client base and provide innovative, quality and rapid response to their recruitment and HR consulting needs.
Qualifications
The ideal candidate will have a degree in Electrical Engineering with a strong background of 2 to 5 years in power projects involving installation of sub stations, transformers, power generation, transmission & distribution of power.
Experience with Govt. water & electricity departments will be advantageous.
Middle East experience is a must, preferably in the UAE.
Qualifications
The ideal candidate will have a degree in Electrical Engineering with a strong background of 10 plus years in power projects involving installation of sub stations, transformers, power generation, transmission & distribution of power.
Experience with Govt. water & electricity departments will be advantageous.
Applicants must have previous experience in a similar role managing a team of Project Engineers on power projects.
Middle East experience is a must, preferably in the UAE.
Responsibilities
Our Client – A leader in logistics solutions, warehousing, and freight management and transportation services is seeking a strategic thinker for the post.
He must possess the capability to lead the entire transportation department.
The ideal candidate would have 8 – 15 years experience handling projects from tendering, planning, operations and management perspective.
Qualifications
A degree in supply chain / logistics is desirable.
Western nationals preferred.