Qualifications

• With 5+  years technical background and 2+ years experience as a Systems Administrator of BEA Weblogic Server or higher.
• Responsible for the management and administration of cluster weblogic application server components in production environment (24/7).
• Well verse in WebLogic Platform and Weblogic portal or higher in a Solaris environment.
• Experience with performance tuning of Java based application running in Oracle WebLogic environment.
• Experience with troubleshooting JVM related issues.
• Must have IT Professional Certification.

Responsibilities

• Responsible for the design, delivery and support of comprehensive and integrated IT solutions that provide competitive advantages to the business at optimized cost/value.
• Manages IT Application department teams and resources in delivering IT projects as per priorities set by IT Planning department.
• Prepares corporate, retail and distribution systems strategy with individual business analysts and business owners, and involves internal and external counterparts to solve issues as required

Qualifications

• Degree in Computer Engineering or B.Sc in Computer Science.
• Minimum 10 years experience in IT applications management and development.
• At least 4 years application manager for 1^st tier ERP system.
• Experience in handling system development across different sectors.
• Knowledge of a variety of best practices, design concepts and industry standard in development and system analysis.
• Deep knowledge of Oracle and front-end retail/ distribution applications.

Qualifications

• Must be an Arabic speaker, Independent thinker and Good at Business Development.
• Experience working with technology preferably with network security products.

Responsibilities

• You are able to train (large) groups of persons.
• Experienced coach and provide one-on-one coaching sessions to help develop other trainers.
• Have good instructional design skills to structure a learning environment that supports learning of different types of topics (hard and soft skills) and different types of learners.
• Can create a structured and appropriate training plan for any topic (for also to be used by other trainers)

Qualifications

• About 10 years in IT industry, selling solutions to business problems, with consistent target achievements; ii).
• Sales Manager in charge of at least 5 sales people for at least 5 years, selling solutions to business problems, with a consistent success rate in achieving team targets.
• Experience selling infrastructure solutions and software is a must

Responsibilities

• Be focal point of contact for business, MEA HQ and Customers.
• Follow-up with business owners in the subsidiary to track the progress.
• Probes and explores customer’s opportunities and challenges through effective questioning and active listening.
• Establish necessary business frame, while understanding general customer’s pains/issues.
• Responsible for maintaining the data integrity of voucher funding and Contacts approved/rejected on VVR tool.
• Follows escalation and complaints procedures and works within defined Service Level Agreements

Responsibilities

• To conduct business analysis activities including Gap Analysis, Requirements Planning and Management, Requirements Elicitation, Requirements Analysis and Documentation, Requirements Communication, Solution Assessment and software implementation.
• Collecting, understanding, and transmitting the business requirements for the project by meeting the users, translating these into functional specifications and documenting the scope of the projects.
• To provide the link between the users and the team regarding software functionality throughout the development lifecycle.
• Performing the analysis and the documentation regarding the functional requirements of the applications and site.
• Creation and execution of test cases to ensure that the application or technical environment meets the requirements (technical, functional, and user interface).
• Reporting of the test results and discussing the status of bugs and change requests with the development team.

Responsibilities

• Manage and maintain company internal system as well as company’s projects; systems related to Microsoft products on windows 2008 platform including and not limited to AD, Exchange and ISA.
• Participates in technical proposal preparation.
• Assisting network team in configuring, installing and troubleshooting network devices.
• Responsible for backing up of data using Veritas backup software.
• Responsible to bring the systems up and running in case of a disaster.
• Monitor Systems using SCOM.
• Patch updating.
• Managing Antivirus server.

Responsibilities

• Working with Carrier’s for interconnection.
• Negotiation of rates with Carriers/Operators.
• Ability to work with Mobile/ISP operators for interconnection.
• Working with Hardware vendors and introducing new services.
• Working on existing voice routes and assisting the routing team to routes calls to best vendor for best possible results.

Qualifications

• Presentable, excellent written and verbal communication skills.
• At least 4 to 5 years experience in telecom industry with excellent relationship with Voice Carriers and Operators.
• Must be a Hunter, hungry for sales and positive attitude.
• Ability to persuade and influence others.
• Ability to develop and deliver presentations.

Responsibilities

• Install, configure, manage and maintain company networks as well as company’s projects; networks including routers, firewalls, Intrusion detection and prevention.
• Participates in technical proposal preparation.
• Assisting system team in configuring, installing and troubleshooting windows systems.
• Installing and configuring wireless devices
• Monitor and manager network traffic using network monitoring/management tools.

Qualifications

• Minimum of 3 years experience in networking and systems.
• Excellent experience in designing, implementing and trouble shooting LAN/WAN networks.
• Good experience in installing and configuring network devices (switches, routers, firewalls, IPS, IDS, load balancer) including high end device including Cisco 6500 core switches and Cisco 5500 firewalls.
• VPN tunneling configuration experience required.
• VOIP experience required.

Qualifications

• Bachelor Degree is required (major in IT is preferred).
• With 3-5 years of working experience in a customer oriented job position.
• Ability to work non-standard hours and shifts is required.
• Must have experience in direct customer interaction and interest in enhancing the customer experiences.
• Candidates must have strong negotiation and problem solving skills.
• Excellent interpersonal, written and verbal communication skills.
• Proficiency in English is required.
• Exceptional organizational and cross-group collaboration skills required.
• Must be action oriented and demonstrate ability to drive issues to resolution on behalf of the customers.
• Should have broad knowledge of Microsoft products, program and policies.
• Arab Nationals Preferred. 

Qualifications

• Degree or adequate practical background.
• 1 to 2 years of confirmed experience as a Generalist Support Engineer or 2 years of external experience in IT; MCSD, MCSE, MCDBA certification (depends on product supported).
• Arabic language skills are required.
• Provide technical support for Windows.
• Showcase superior level of problem resolution and escalation to customers.
• Communicate with customers via electronic correspondence or telephone and provide onsite support regarding mission critical problems experienced.

Responsibilities

• Java developer will be working as part of a team to develop and to deliver products to key customers (Oracle environment).
• Will interface directly with business analysts, other software developers and with client’s technical staff.

 Qualifications

•  Ability to develop using latest Java technology.
• Java J2EE including (JSP, Servlet and java beans).
• Eclipse or BEA web logic portal is a must.
• Must be a certified professional.

Responsibilities

• Developer will be directly interfacing with system analysts/customers to understand their requirements, analyze, design, develop and implement suitable solution.
• Candidate will also be involved in maintenance and enhancements of existing software products.

 Qualifications

• Must have worked on ASP.net and SharePoint Servers.
• Must be well versed with concepts of Client Server, Web, Windows Services, Web Services and OOP.
• Must be a certified professional.

Responsibilities

• Good understanding of QA methodology and software development life cycle.
• Ability to multi-task and support multiple QA projects.
• Ensure that established QA testing processes are being followed.
• Candidate must have experience with Windows OS architecture – such as registries, TAPI, .Net Framework and security issues.
• Experience with MS SQL and Oracle DB different versions is highly desired.
• Prior experience with the following OS: Windows-2003/2008/XP/Vista/Windows 7, Linux.
• Understanding of basic Object Oriented,  programming of scripting test cases for automation and scripting experience using languages such as Perl, TCL, or similar.

Qualifications

• With 3-4 years field or tele-account management experience in the Business Solutions industry/ IT industry.
• Extensive knowledge of the Business Software industry (MS Dynamics).
• Proven track record of working with business partners or customers to deliver results.
• Excellent communication skills of English [Read/Write/Speak], knowledge of Arabic is an advantage.
• A solid understanding of the indirect sales model (selling through business partners). 

• Perform detailed analysis resulting in clear, concise and unambiguous system requirements
• Evaluate business requirements for applications and systems integration and service activation, while delivering new or modified software systems enhancements and/or integration solutions
• Translate the business requirements into functional specifications, capture users’ interactions, user interface specifications, outputs, interfaces and general systems requirements
• Uncover client requirements via industry standard analysis techniques such as Data Flow Modeling and Object Modeling, Case Analysis, Work flow Analysis, etc…
• Gather client requirements through interviews and/or existing systems documentation or procedures
• Document and maintain business process models
• Ensure requirements are understood, agreed to and signed off at the appropriate stages in a project
• Provide detailed analysis of processes and workflows with suggestions for improvement.
• Assist Project Manager & Development Manager in understanding business requirements & functional specifications
• Identify customer requirements, develop test schedules, review testing plans, track and document the development and results of these plans
• Understand the functions provided by the current systems. Understand users’ business processes and use that knowledge to identify solutions. Understand and accommodate the requirement constraints imposed by current systems
• Provide UI mock-ups. Lead design discussions and identify design options
• Validate that testing results conform to the business requirements
• Assist in user documentation for system

Qualifications

• University degree IT or in Business
• Business Analysis/ Microsoft certifications are an advantage
• Fluent in Arabic and English.
• Business Analysis Years Of Experience 2 years +

 Skills

• Proven track record of defining systems that lead to increased efficiency and productivity through the use of technology
• Strong business capabilities
• Very strong relationship building abilities
• Excellent analytical and communication skills
• Solid understanding of technology
• Experience with methodology and process related to Business Analysis
• Utilized Quality Center for directing, tracking and outlining needs during a project SDLC
• Excellent English and Arabic, verbal and written
• Additional attributes
  a. Innovative thinking and vision
  b. Self motivated
  c. Capable of working with large teams under demanding circumstances
  d. Highly organized
  e. Assertive

 Education

• Bachelors Degree.

• To successfully deliver ERP/CRM implementation project on time while managing
  other deliverables, en-course changes to the project, project implementation team, and expenditure and travel costs related to the project. All in a specified time and budget window.
• Working with the practice manager to work out the financial figures for a project that you will be managing.
• Ensure customer satisfaction with the project delivery
• Ensure proper documentation is available and maintained throughout the different stages of the project
• Creating and delivering a project plan, as well as managing the changes that can take place during the implementation
• Ensuring buy in and understanding are there from the customer side on the plan
• Communicate the plan and gain client buy-in and agreement.
• Putting a discipline in place for the project steering committee to take place on a regular basis
• You will also be responsible to escalate issues to management and work out a resolution plan
• Travelling across the MEA region for customers projects

 Skills

• Experience with the existing packages (Oracle, SAP, etc…)
• Experience with an implementation methodology
• Team work, initiative taking and self learning are of essence
• Problem solving and analytical thinking
• Objective driven.
• Minimum three to five years experience managing ERP/CRM projects packages with an implementation service provider
• Excellent Arabic and English skills are a must.
• Only PMP certified candidates can apply for this position.

Education

• BS in computer science or related fields, BBA, MBA is a plus .
• PMP certification is a MUST

Responsibilities

• Carry out assigned development tasks and with full coordination with other team members.
• Ensure that the relevant technical documentation is prepared and are handed over to the Technical writer.
• Ensure successful deployment of product.

 Qualifications

• Must have a sun certified programmer (SCJP), sun certified web component developer (SCWCD), sun certified business component developer (SCBCD) and OMG-Certified UML Professional Fundamental.

Qualifications

• Arabic language skills are required.
• Provide technical support for Windows.
• Showcase superior level of problem resolution and escalation to customers.
• Communicate with customers via electronic correspondence or telephone and provide onsite support regarding mission critical problems experienced.
• Degree or adequate practical background.
• 1 to 2 years of confirmed experience as a Generalist Support Engineer or 2 years of external experience in IT; MCSD, MCSE, MCDBA certification (depends on product supported).

Responsibilities

• Co-ordinate training requirements and give training to telesales representatives.
• Ensure all corporate training is delivered consistently across roles and across subsidiaries.
• Increase customer and partner contact satisfaction.
• Extend the Training Execution Framework to Team Leads and Tele-Managers so that all Tele roles have a clear understanding of the skills and capabilities required to be successful as well as the structure and curriculum to deliver.

Qualifications

• Previous experience in positioning ERP/CRM solutions (Oracle EBS, Epicor, Orion, Sage,…)
• Explore the customer’s needs for ERP and CRM.  
• Ability to speak about ERP/CRM benefits and business values.
• Arab National Only.

Qualifications

• Bachelor’s degree in IT or related.
• Professional with around 4-5 years of experience in IT Software Solution Sales (Bar-coding –POS, Mobility Applications). 
• Excellent communication & presentation skills.
• Broad- based knowledge on the IT markets, products & services and economic environment.
• Should have a valid driving license.

• Experience and knowledge of Relational Databases such as SQL Server and Oracle; EAI Systems: theory, architecture, design, services, configuration, operation, security and tools;  Microsoft BizTalk Server 2006 (schemas, mappings, messages, pipeline components, adapters orchestrations, business activity monitoring, health and activity tracking, business rules / process management, trading partners etc) and associated products.
• Possess a MCTS (Microsoft Certified Technology Specialist – BizTalk Server 2006)
• Minimum 3 year’s experience with EAI Systems (Microsoft BizTalk Server 2000/2004/2006, etc…).

• Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Advising on pay and other remuneration issues, including promotion and benefits; undertaking regular salary reviews.
• Negotiating with staff and their representatives on issues relating to pay and conditions; Administering payroll and maintaining records relating to staff.
• Interpreting and advising on employment legislation.
• Listening to grievances and implementing disciplinary procedures.