Assistant Manager – Collections (Retail) – Ref:MGMT/21/01/H2
Responsibilities
Complete collection and recovery procedure in retail banking
Negotiate appropriate payment and / or settlement arrangement with customers
Studying and assessing cases and determining the appropriate course of action for each individual case.
Coordinating with the legal department regarding the action taken in each individual case and updating the progress of each case.
Preparing police cases and provisional attachment
Having a field visit for companies or consumers whenever it’s necessary.
Coordinating with after sales services operation on daily basis.
Meeting customers in collection department and solving their issues (account block ,end of service, police case release)
Loan Scoring and Loan Analysing
Customer Service
Compliance and Follow-ups
Fraud and Security
Black listing / Preparation of Warning bulletin
Preparing Voucher for hold & debit to cover the dues manual
Taking care of the post-dated cheque & security cheque
Managed a team of collectors
Liaison with branches and interbank
Qualifications
Three (3) years minimum banking and collections experience
Abu Dhabi experience is a must
Arab National only
Qualified Candidates should email an updated word-formatted English resume to
Shortlisted candidates will be contacted.
